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FAQs

Frequently Asked Questions

Quick answers to the questions we get asked most by sellers.

General

General Questions

What is E-Order Manager?

E-Order Manager is a free, offline PDF processing tool for Meesho and Flipkart sellers. It automatically crops shipping labels, removes tax invoices, and generates order summary reports — all running locally on your computer.

Does it require an internet connection?

No. E-Order Manager runs 100% offline on your local machine. No internet connection is required for any processing. The browser opens at http://127.0.0.1:8000 — a local server on your own computer.

Is my order data safe?

Absolutely. All data processing happens locally on your device. No data is ever uploaded, transmitted, or stored anywhere outside your computer. We have no servers receiving your order information.

Is it really free?

Yes, all core features are completely free during our Beta phase. You can process unlimited labels with no restrictions. We'll give plenty of advance notice before introducing any paid features.

Functionality

Features & Processing

Which marketplaces does it support?

Currently supports Meesho and Flipkart label PDFs. It can also handle mixed PDFs containing labels from both platforms in the same file, using Auto Detect mode.

How does Auto Detect work?

The auto-detect system scans the text content of each PDF page for marketplace-specific keywords — such as "product details", "tax invoice", "SKU ID", "flipkart", and "ekart logistics" — to determine which processing logic to apply.

What output formats are available?

You can choose between Roll Format (thermal printer, 1 label per page) and A4 Format (4 labels per page, 2×2 grid). Labels can be portrait or landscape orientation. Output can be a single combined PDF or a ZIP with separate files.

Why does it only work on text-based PDFs?

The tool reads text content to identify marketplace markers, SKU codes, and label boundaries. Scanned (image-based) PDFs don't contain computer-readable text, so the detection and cropping algorithms cannot function on them.

Troubleshooting

Common Issues

The app won't open in my browser — what do I do?

Check the console window that opened when you launched the app for any Python error messages. Make sure no other application is using port 8000. Try closing and reopening the app.

Labels are not being cropped correctly — what's wrong?

First try switching to "Auto Detect" mode if you have it set to a specific marketplace. If using Auto Detect, try forcing the specific marketplace (Meesho or Flipkart). If labels still aren't cropping, the PDF may be image-based rather than text-based.

I get "Server Error" when processing — how do I fix it?

This usually means the PDF is corrupted, password-protected, or has an unusual format. Try opening the PDF in Adobe Reader or your browser first to verify it's valid. If it opens fine, try downloading a fresh copy from the marketplace.

SKUs are showing as "Unknown SKU" — why?

This happens when the PDF is image-based (scanned) rather than text-based. The processor cannot read SKU codes from images. Ensure you're downloading the original PDF directly from the Meesho or Flipkart seller panel.

Still Have Questions?

Our support team is happy to help. Send us a message and we'll get back to you.